Contact Us
Frequently Asked Questions
If you can’t find the answer to your question here, please use the form and will we endeavour to reply to you ASAP.
All orders placed before 3pm are dispatched the same working day, any orders placed after this time will be dispatched on the following working day. For all delivery information please see our Delivery section.
Standard Delivery on UK orders under £50 will be charged at £3.95, this is a tracked only service with Hermes. Next Day Delivery on UK orders under £90 will be charged at £5.99, this is a tracked and signed for service with DPD which has many additional benefits. See More – Delivery
If you follow one of these links to the correct courier website and enter your consignment number it will show you your tracking information
DPD – http://www.dpd.co.uk/index.jsp
HERMES – https://www.myhermes.co.uk/tracking-results.html&
ROYAL MAIL – https://www.royalmail.com/track-your-item#/
Yes – as detailed in our returns section, as long as items are in perfect condition and kept in their original packaging, we will accept returns within 14 working days of ordering. See more – Returns
Our warehouse returns address is;
Nimes Ltd
Unit 9 Walrow Industrial Estate
Commerce Way
Highbridge
Somerset TA9 4AG
Please allow up to 48 hours for a reply, we will get back to you as soon as we can but you may be contacting us in a very busy period so please be patient.
Of course! Delivery to countries outside the UK are charged at between £9.99 and £15.99, this is with either DPD, DHL or Royal Mail on an International Tracked and/or Signed service. If your are unsure please contact us via customercare@nimes.co.uk – be sure to include your full name, contact email, quantity of goods and full address so we can provide you with an accurate quote for delivery.
Nimes Jeans are available in 28, 30, 32, 34 and 36 inch waist measurements in both 28 and 30 inch inside leg. The jeans are labelled accordingly e.g. 32R is a 32″ waist and ‘R’ stands for regular which is a 30″ inside leg.
Our jeans are made true to size, so we would advise ordering your normal waist size.