FAQ’s
All orders placed before 3pm are dispatched the same working day, any orders placed after this time will be dispatched on the following working day. For all delivery information please see our Delivery section.
Standard Delivery on UK orders under £50 will be charged at £3.95, this is a tracked only service with Hermes. Next Day Delivery on UK orders under £90 will be charged at £5.99, this is a tracked and signed for service with DPD which has many additional benefits. See More – Delivery
If you follow one of these links to the correct courier website and enter your consignment number it will show you your tracking information
DPD – http://www.dpd.co.uk/index.jsp
HERMES – https://www.myhermes.co.uk/tracking-results.html&
ROYAL MAIL – https://www.royalmail.com/track-your-item#/
Yes – as detailed in our returns section, as long as items are in perfect condition and kept in their original packaging, we will accept returns within 14 working days of ordering. See more – Returns
Please allow up to 48 hours for a reply, we will get back to you as soon as we can but you may be contacting us in a very busy period so please be patient.
Of course! Delivery to countries outside the UK are charged at between £9.99 and £15.99, this is with either DPD, DHL or Royal Mail on an International Tracked and/or Signed service. If your are unsure please contact us via customercare@nimes.co.uk – be sure to include your full name, contact email, quantity of goods and full address so we can provide you with an accurate quote for delivery.
